Frequently Asked Questions

 

WHERE CAN I PURCHASE TICKETS FOR EVENTS?

Tickets can be purchased at ticketmaster.com or Ticketmaster charge by phone at 800-745-3000. Tickets can also be purchased at the Huntington Center Box Office. For ticket information please call 419-321-5007.  Tickets will also be available at the gate night of the show.

WHAT HAPPENS IF IT RAINS?

All shows are rain or shine.  No refunds or exchanges unless show is cancelled.

“In case of severe weather or other emergency, please seek shelter in The Depot parking garage or appropriate buildings near the park”

WHAT’S THE DEAL WITH RESERVING SPACE ON THE DOCKS FOR BOATS?

Docks spaces near Promenade Park will now be available on a first come first serve.

IS THERE SEATING AVAILABLE?

All shows are general admission with no chairs.   You are welcome to bring in a reasonably sized chair or blanket to use during the event. No tables or coolers permitted.

WHEN DO DOORS OPEN FOR EVENTS?

Most events open at 5:00pm.  Check each show for current times.

WHAT IS THE ADDRESS FOR PROMENADE PARK?

400 Water Street
Toledo, Ohio 43604

It’s near the corner of Jefferson Ave and Summit St.

CAN I SMOKE AT PROMENADE PARK?

For concerts this park is smoke-free. Smoking is not permitted anywhere, this includes electronic cigarettes.

HOW CAN I GET BACKSTAGE PASSES TO A SHOW?

We do not issue backstage passes.

WHAT IS YOUR POLICY ON RE-ENTRY?

ProMedica Concert Series inside Promenade Park has a no re-entry policy. Once you leave the park during an event you will not be permitted to return with our purchasing another ticket.

DOES MY CHILD NEED A TICKET?

All patrons who are older than 2 years will need a ticket to enter.

CAN I BRING FOOD INTO PROMENADE PARK?

Outside food and beverages are prohibited.  We will have food trucks on site.   Also beer, wine, pop, and water will be available for purchase.

WHAT IS YOUR POLICY ON CAMERAS?

No cameras will be allowed.  This does not include cell phones.

WHAT SECURITY PROCEDURES ARE IN PLACE TO ENSURE GUEST SAFETY?

Promenade Park has implemented the following policies to ensure a safe, enjoyable environment for all guests.

ENTERING THE CONCERT

  • We reserve the right to inspect all jackets and bags upon entry. Purses, diaper bags and other small personal bags are allowed, but may be inspected at all gate entrances. Please do not bring a purse larger than 6.5″x4.5″x6″. No large bags or boxes are allowed in the building without prior authorization
  • The less you bring the easier it will be to pass the security checkpoint.
  • We may reserve the right to conduct “pat downs” at concerts.

In addition, the following items are not permitted inside Promenade Park:

  • Weapons of any kind
  • Food or beverage
  • Cans, bottles, coolers or other similar containers
  • Video cameras, audio recorders or other similar electronic devices
  • Cameras (not including cell phones)
  • iPads
  • Laser pens or laser products
  • Air horns or noise makers
  • Coolers
  • Fireworks
  • Glow Sticks
  • Beach balls
  • Aerosol spray cans
  • Tools (box cutters,  Leatherman or any multi- tool, screwdrivers, etc)
  • Pets (except service animals)
  • ANY OTHER ITEM DEEMED UNACCEPTABLE BY BUILDING MANAGEMENT

Promedica Concert Series management reserves the right to make the final determination on prohibited items. In the event that prohibited items are revealed in an inspection, guests will be asked to dispose of the items or return them to their cars before re-entering the park.

 

Gladys Knight

June 2nd, 2018 · 6:15 PM

Sponsored By

Renaissance Hotel

Gospel Night

June 8th, 2018 · 6:15 PM

Sponsored By

Cedar Creek Church

Summer Concert Series

View the entire list of events for the 2018 ProMedica Summer Concert Series coming this year to Promenade Park.



Mission Statement​

When we live by our Mission and Values, we create an environment that is centered around our patients.